Support
FixNa Help Center
Need help using FixNa? Start with these quick guides for clients and workers. For more specific questions, you can also visit the FAQ page or contact our support team.
Getting started
For brand‑new users.
- How to create a FixNa account.
- Choosing the right role: Client or Worker.
- Completing your profile and updating your details.
- Basic navigation of the dashboard and menus.
For clients
If you are looking for workers.
- Posting a job with clear requirements and budget.
- Reviewing worker profiles and shortlisting candidates.
- Using in‑app chat to discuss work and timing.
- Leaving ratings and reviews after a job.
For workers
If you are offering services.
- Setting up your worker profile and portfolio.
- Applying to jobs and responding to clients.
- Managing availability and locations you serve.
- Building a strong rating and repeat clients.
Safety, trust & payments
Staying safe while using FixNa.
- Verifications and checks done by FixNa.
- Best practices for meeting in safe locations.
- How payments work (handled directly between client and worker).
- How to report an issue or suspicious behaviour.
Need more help?
For quick answers, first check our FAQ page. If you still need assistance or want to report a problem, please contact FixNa support and we will get back to you as soon as possible.